I got a job, and therein, as they say, lies a tale.
I was taking a short walk around downtown Albany, getting the lay of the land around my new environment, the place where I’ll be spending a third of my daily life’s hours, when I saw a branch of the bank where I have been a depositor for over a decade. It is the Canadian financial monolith called Toronto Dominion, or TD Bank.
I went inside and was greeted by a lovely young female teller. I wanted to register a change of address and find out the account balance, as I had set up direct deposit to the account when I onboarded with the consulting agency that had hired me on behalf of the State of New York.
The lady made a computer inquiry and said, let’s go into the office, and she led me there.
“The account has been closed for having a negative balance for more than 29 days,” she told me. I would have to pay off the negatives, including all fees and charges, and then open a new account. Until then, my paycheck deposits would be rejected and my employer would have to issue me physical checks.
As I left the bank (having done nothing at all), a few ideas came to me, as they often do just after we have left the situation in which we might have expressed them. I actually thought of turning around, going back in, and talking with this woman again; because it seemed as if there was a teaching opportunity at hand. But I had to get back to my desk at work, and anyway I’ve never been very articulate … Continue reading